J19 Extensions is not responsible for lost or stolen packages. Tracking information will be sent directly to you once your order has been fulfilled.
- All orders are considered custom made and undergo processing before shipment. Timeframes vary per item.
- Please allow 4-5 business days for processing.
- Please allow 5-8 business days for shipping.
- Once your order is placed all sales are FINAL.
- If your item requires custom coloring please email J19Extensions@gmail.com before placing your order.
- Order processing is completed in the order in which they are placed in our system. As we cannot expedite orders.
Due to Covid-19, please expect possible delays with processing and shipping. To protect are staff there will be no exchanges or returns allowed.